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有偿续保服务

 客户可根据本身的实际情况选择购买以下不同级别的维保合同服务:
According to their actual situation, client can select following maintenance service on different level by contract.

  A级售后服务 (Ultimate Service)
每天24小时,每周7天,每年365天随时响应客户的任何紧急的维修要求
Responding any urgent requirement on repairing equipment from client at any time, which means 24 hours in the day, 7 days in the week, 365 days in the year.
一年二次于办公时间内进行例行保养检查
In one year, make twice the routine maintenance inspection in working time.
一年二次于办公时间内进行全面保养检查
In one year, make twice the full maintenance inspection in working time.
包括提供备件 (电池及易损件除外)
Including to supply the spare part (expect the battery and the easy-damaged pieces)

  B级标准售后服务 (Premier Service)
于办公时间内响应客户提出的任何紧急故障的维修要求
Responding any urgent requirement on repairing equipment from client in working time.
一年二次于办公时间内进行例行保养检查
In one year, make twice the routine maintenance inspection in working time.
一年一次于办公时间内进行全面保养检查
In one year, make once the full maintenance inspection in working time. 
包括提供备件 (电池及易损件除外)
Including to supply the spare part.(expect the battery and the easy-damaged pieces)

  C级一般售后服务 (Select Service)
办公时间内响应客户提出的任何紧急故障的维修要求
Responding any urgent requirement on repairing equipment from client in working time.
一年二次于办公时间内进行例行保养检查
In one year, make twice the routine maintenance inspection in working time.
一年一次于办公时间内进行全面保养检查
In one year, make once the full maintenance inspection in working time.
不包括提供所有备件、电池及易损件
Not supply all spare part , battery and easy-damaged pieces.

  D级按次收费服务 (On Call Service)
即使设备在保修期满且未有签署年度维保合同,客户仍可得到COMPANY的全面售后服务支持。COMPANY会按客户的要求,提供及时的专业服务支持,并根据每次向客户提供维护服务所发生的实际服务成本 (如:人工、备件和差旅费等) 收取费用。
Even if no contract was signed when the guarantee period expired, client also can receive the overall after-sale service support. COMPANY prepare to supply professional supply in time on the client requirement. According to the actual cost of the service each time, such as the manpower, spare parts and travel charges, ect., COMPANY will collect the relevant charges from client.